Terms and Conditions

Last updated: 31.12.2025
  1. Provider Information

    Luxaverde is an offering of Luxaverde by Huguenin, based in CH-6055 Alpnach Dorf, Switzerland. Luxaverde offers goods and services through the online shop luxaverde.ch.

  2. Prices

    Luxaverde reserves the right to change product prices at any time. The prices valid at the time of conclusion of the contract apply to each order or purchase.

  3. Orders and Delivery

    The stated delivery times are estimates only and may differ from the actual delivery time. Once a shipment has been handed over to a delivery service, responsibility for delivery lies with the respective delivery service. Luxaverde reserves the right to cancel orders. In such cases, the full purchase amount will be refunded.

  4. Liability

    No claims for damages shall arise from the use, failure, or malfunction of products or services provided by Luxaverde.

  5. Payment

    All payments must be made in Swiss francs (CHF). The payment methods displayed on the website apply.

  6. Retention of Title

    The goods remain the property of Luxaverde until the full purchase price has been paid.

  7. Cancellation and Returns

    Orders may be cancelled by the customer only if the products have not yet been shipped. Cancellation requests can be submitted via the contact form or by email. The time Luxaverde receives the cancellation request shall be deemed the time of cancellation. In the event of cancellation, the full purchase amount will be refunded. If the order has already been shipped, a full or partial refund is only possible after the return of the goods. Return shipping costs are borne by the customer. Returns must be made within 14 working days of purchase. Refunds will only be issued if the items are returned in a saleable condition. Luxaverde reserves the right to determine the condition of returned items.

  8. Data Protection

    Luxaverde handles customer data responsibly. Luxaverde reserves the right to use customer data, including but not limited to names, email addresses, orders, and website usage behavior, for analysis, optimization, marketing purposes, and other internal business purposes. For analytical purposes, user data may be collected and processed by third parties. Luxaverde uses cookies that are necessary for the provision of its services.

  9. Reviews

    Luxaverde reserves the right to remove inappropriate, racist, or disrespectful reviews.

  10. Copyright Notice

    All copyrights for texts, images, design, and content on luxaverde.ch belong to Luxaverde.

  11. Media Content

    Luxaverde produces and publishes media, including but not limited to audiovisual works and texts, on the platforms instagram.com and youtube.com. All content is for entertainment purposes only. Despite careful review of the content to the best of our knowledge, Luxaverde assumes no liability for damages resulting from the imitation of the activities shown. Any imitation is undertaken at one’s own risk and responsibility.

  12. Warranty

    Plant lamps are covered by a limited warranty of one year. Improper use voids the warranty.

  13. Product Information

    We strive to ensure that all product descriptions and images are accurate. However, plants may vary slightly in appearance and size.

  14. Jurisdiction

    Swiss law shall apply exclusively. The place of jurisdiction is the registered office of the provider.